Resume
Experience
2021 - 2022
Customer Service Advisor
Concentrix
Cagayan de Oro, Philippines
As a Customer Service Advisor on the Support Services Team at Concentrix, I greet member phone calls in a professional and courteous manner. I assess all inbound calls to accurately and efficiently address members' needs by maintaining a strong customer focus. I am patient and compassionate while working as a team player, and I am efficient in navigating multiple systems. I also participate in ongoing training and self-development.
2018 - 2021
GRAPHIC DESIGNER
JDBaydal Solutions & Merchandise
Cagayan de Oro, Philippines
As a graphic designer, I create social media graphics such as carousels, book covers, Instagram, and Facebook posts. This involves defining requirements, visualizing, and producing graphics, including illustrations, logos, layouts, and photos.
February 2023 - August 2023
The Media Reviews
Book Publishing Company
99 Wall Street #2870 New York, NY 10005
As a Graphic Designer, I create social media graphics for platforms such as Instagram and Facebook. Additionally, I design e-newsletters and produce short-form video ads for books.
Education
2010 - 2013
USTP
2nd Year Level
Claro M. Recto, Cagayan de Oro City, Philippines
Food Science and Technology is the application of science and related fields of study in post-harvest handling, preparation, processing, packaging, storage and distribution of food to ensure food safety and the well-being of individuals, families, and communities.
2014 - 2016
USTP
3rd Year Level
Claro M. Recto, Cagayan de Oro City, Philippines
Environmental Science and Technology is the study of the interactions between physical, chemical and biological components of the Earth's natural environment. These components include energy, agriculture, water and air. Environmental science closely examines the human impact on the environment.
Professional skillset
Graphic Design
Adobe Photoshop Editing
Design Thinking
Computer Literacy
Strong Communication
Languages
English
Filipino (Native)